Chatbase Pricing 2026: Plans, Message Limits & AI Chatbot Costs
Chatbase lets you build custom AI chatbots trained on your own data. Pricing is based on message credits, chatbot count, and features. Here is a clear breakdown of each tier and what you get.
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Is Chatbase Worth It?
Chatbase is worth it if you need a custom AI chatbot trained on your own data. The Hobby plan at $19/mo gives you 2,000 messages and GPT-4 access, which is enough for a small business website handling 50-70 customer interactions per day. For high-traffic sites, the Standard plan at $99/mo with 10,000 messages is the sweet spot.
Annual vs Monthly Billing
Chatbase offers monthly billing on all plans with no annual commitment required. The free plan with 20 messages per month lets you test the chatbot quality before upgrading, though it is too limited for any production use.
Free
For testing AI chatbots on a single project.
- 20 message credits/month
- 1 chatbot
- 400,000 characters training data
- GPT-3.5 Turbo
- Chatbase branding
Hobby
For personal projects and small websites.
- 2,000 message credits/month
- 2 chatbots
- 11M characters training data
- GPT-4 access
- Remove Chatbase branding
- API access
Standard
For businesses needing robust chatbot capabilities.
- 10,000 message credits/month
- 5 chatbots
- Everything in Hobby
- Custom domains
- Analytics dashboard
- Slack & Zapier integrations
Unlimited
For high-traffic sites and enterprise deployments.
- 40,000 message credits/month
- 10 chatbots
- Everything in Standard
- Remove "Powered by Chatbase"
- Priority support
- Custom integrations
Cost Per Unit
On the Hobby plan at $19/mo with 2,000 message credits, each customer interaction costs less than $0.01. Compare this to hiring a customer support agent at $15-25/hour. If your chatbot handles even 10 inquiries per day that would otherwise require human support, it saves you $150-250/month.
How Chatbase Pricing Compares
Chatbase Hobby ($19/mo) is cheaper than Intercom Fin AI ($0.99 per resolution) for businesses with moderate chat volume. Tidio AI starts at $29/mo for similar chatbot features. Chatbase advantage is its simplicity — you upload your data and get a working chatbot in minutes, while competitors require more setup.
Chatbase Pricing FAQ
Is Chatbase free?
Yes, Chatbase has a free plan with 20 message credits per month and 1 chatbot. It is enough to test the platform but not for production use.
What is a message credit?
Each message sent to your chatbot by a visitor uses one message credit. If a conversation has 10 back-and-forth messages, that uses 10 credits.
Can I train Chatbase on my own data?
Yes. You can upload documents, paste website URLs, or add text directly. Chatbase trains a custom chatbot on your specific content and knowledge base.
Does Chatbase support GPT-4?
GPT-4 is available on the Hobby plan and above. The free plan uses GPT-3.5 Turbo only.
Not sure if Chatbase is right for you?
Read our in-depth review with real test results, or compare Chatbase with its top alternatives.